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Free Tutorials

A growing library of step-by-step guides covering the most common tech problems. Every guide uses real screenshots โ€” no assumptions, no skipped steps.

  • Real screenshots at every step
  • Written for non-technical people
  • Covers Windows, Mac, email, security & more
  • No account or payment required
Free always
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Email Support

Email Support

Describe your problem in plain language and get a clear, personalized fix sent back to you โ€” usually within 24 hours. No jargon, no guesswork.

  • Personalized response to your exact issue
  • Response within 24 hours
  • Pay only after you receive a solution
  • Satisfaction guaranteed or your money back
$15 CAD per issue
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100% Satisfaction Guarantee

Every paid service comes with a simple promise: if you're not happy with the result, you don't pay. No awkward conversations, no fine print. I'd rather earn your trust than your money.

Common questions

Still unsure? Here are the things people ask most.

How does payment work?

For email support, you pay after receiving your solution. For live calls, payment is collected when you book via Calendly. All sessions carry a satisfaction guarantee.

What if my problem isn't solved?

Simple โ€” you get your money back, no questions asked. The guarantee applies to both email support and live screen-share sessions.

What platforms do you support?

Primarily Windows and Mac for general IT support. Email, browser, printer, and network issues are all fair game. Not sure if your problem qualifies? Just ask โ€” there's no charge to enquire.

Do you support businesses?

Yes โ€” small businesses are welcome. If you have recurring needs, reach out via the contact page to discuss a monthly support arrangement.

What's the difference between email and a live call?

Email support works well for straightforward problems where a written walkthrough is enough. A live call is better for anything complex, visual, or where you want to ask follow-up questions on the spot.